Tag: bug tracking

Tackling Your Troubles – Building a Bug and Problem Database

Death and taxes – add “software problems” to that list of the inevitable. There is always a new issue, a new failure, a new key opportunity that an organization must address. And to avoid repeating the problems, or to revise your prior fixes, it is critical to capture the problems accurately and completely. You need a history of what happened and when. In this piece, we create the logical model for a problem or “bug” reporting system.